Q I
need 220 volt (50 cycle) appliances for use outside the United States, do you sell them?
A Yes, that is exactly what we
sell! We are a specialized company selling 220 volt (50 cycle) electrical appliances for
use overseas. We sell to those individuals who will be moving to a country where 220 volt
(50 cycle) is required. We also sell to those individuals who intend to visit friends or
relatives overseas. Selling 220 volt appliances is our only business.
Q What kind of appliances?
A Most every kind of electrical appliance you may need and all the name
brands you know and trust. In addition to the items shown here, we have over 500
other items to choose from.
Q Why would I want to purchase 220 volt appliances
in the United States for overseas?
A
Extraordinary savings, an extensive line of name brand quality products often unavailable
overseas and convenient telephone or catalogue shopping. Simply contact us and we will be
glad to help you with any of your appliance needs.
Q How much can I save if I purchase it here and bring it back
with me?
A Many of our products sell for 200% or more overseas! Taxes, tariffs, exclusive
distributorships, monetary fluctuations, lack of competition and other factors drive the
overseas costs up. We are confident that we can save you a significant amount of money.
Q Can any of these appliances be used in the United States?
A Yes,
although primarily designed for use overseas, a few of our appliances are factory designed
to operate in dual voltages and will work here in the United States.
Q Are these appliances really 220 volt or are they
converted with a transformer?
A The
overwhelming majority of appliances we sell are factory
designed and built to operate on 220 volt 50 cycle.
Q Can I take my "American 110 volt"
appliances with me and use a transformer?
A That
will depend upon the particular appliance. Some appliances will operate properly with a
transformer, many will not. Transformers can change the voltage from 220 volt to 110 volt
(called a step-down transformer) or can change the voltage from 110 volts to 220 volts
(called a step-up transformer). However, transformers do not convert the cycles
from 60 cycles to 50 cycles (cycles are also know as Hertz or Hz.). In the United
States our electrical supply is 110 volts 60 cycles. Most overseas countries use 220 volt
50 cycles. Using a transformer improperly on certain appliances may be dangerous, it may
cause the appliance to malfunction or may significantly decrease the life expectancy of
the appliance. We recommend that you call us and discuss this with us before using a
transformer on any appliance.
Q Do you have a catalogue of products that I can view?
A Yes, and
they are absolutely free! We would be glad to send you a complete set of our full color
catalogues. Our catalogues give you full color pictures of every item, a helpful
description of each item and other information such as size, weight and technical
specification of many of the items. We will also send a price list along with each
catalogue. You can request the catalogues by telephone, fax or by e-mail. We are happy to
send the catalogues anywhere in the world.
Q How would I place an order if I am interested in a
product?
A You have
several choices. The easiest method is to call our toll free number, 1-800-327-1758 and
speak with one of our salespeople. (If you are calling from outside the United States you
may need to call our direct telephone number 516-254-4102). We can give you product
suggestions, specifications and comparisons if that is what you need. We will give you all
of the shipping options, discuss the shipping time and answer any questions you may have
to be sure that you get the appliance that you want and need. Our office hours are Monday
to Friday, 9 a.m. to 5 p.m., New York time.
Of course if you would prefer you can ask any questions by leaving an e-mail with us
here.
Q What about shipping, how and where do we ship?
A
Basically, we can ship just about anything anywhere in the world. A lot will depend upon
what type of appliance(s) you want, where you want to take delivery and how fast you need
them delivered.
For example, if you are taking delivery of these appliances in the United States,
depending upon what appliances you want and where you are, we can have the appliances
shipped directly to you (or your shipping company) by truck or by U.P.S. The method of
delivery will depend upon the weight and size of the appliance order. We always quote you
a shipping price in advance so you know the exact costs including delivery.
If you want delivery of appliances directly overseas we have several
international shipping companies which we regularly deal with and we would be happy to
give you a quote for shipping to foreign countries. We can give you a price to ship it to
the nearest seaport or we can give you a "door to door" price quote.
We can send small packages overseas using U.P.S. or other international shipping
company. We can also send some small appliances through the United States Postal Service.
This is very helpful for those individuals who are in the Armed Services or other U.S.
Government employ and take delivery at APO addresses.
Q What options do I have to pay for my appliances?
A For
individuals looking to purchase for themselves we accept most major credit cards. If you
would like, we also accept personal checks, cashier or bank checks and postal money
orders. (You must allow sufficient time for personal checks to clear before the appliance
would be shipped.)
For Government Employees we accept United States Government Purchase Orders.
For businesses and corporations, we will consider Invoicing upon proper credit
approval.
Q How long does it take to get the appliance?
A Most
appliances are shipped the day you place the order. Therefore, if you are taking delivery
in the United States you will have them within a few days. However it is always better to
allow more time. Realistically, we suggest that you call us several weeks before you are
considering placing an order to discuss availability of the product and shipping options
and timetables to insure that you receive the appliance on time.
If you are taking delivery overseas the average shipping time is 4 to 6 weeks if the
appliance is being shipped on the ocean. Naturally air shipments will take considerably
less time.
Q Do you have a showroom where I can look at these
appliances?
A No, but
that doesn’t mean that you can see the product for yourself before you purchase it!
Because we sell only name brand appliances such as General Electric, Braun, Rowenta, Skil
tool, and other name brands, you may be able to view the equivalent 110 volt model in your
home town local appliance store. For example, we sell the same 27 cubic foot, side by side
refrigerator that you see in your local appliance store, except our model is factory
designed and built to operate on 220 volt 50 cycles. The same goes for our small appliance
such as our Skil tools, Braun coffee makers or Kitchen Aid mixers. Once you have our full
color catalogue you will see a picture and have a full description of every appliance.
Q Will my television and VCR work overseas?
A No,
probably not. Different country have different "Broadcast Systems" and most
"American style" televisions will not receive the foreign "Broadcast
Systems". In the United States we use a broadcast system called "NTSC",
most foreign countries uses either "PAL" or "SECAM". You must have the
proper system to receive and view broadcast or cable television.
Q Does this mean I have to purchase a special
television just for that country?
A No, we
sell so called "Multi-System" televisions. These televisions will work virtually
anywhere in the world. They are dual voltage (110 or 220 volts) and receive all three
major broadcast signals (NTSC, PAL, SECAM). You can use these televisions here in the
United States and in most every county in the world.
Q What about my "American VCR" will that
work overseas?
A The
answer will depend upon what type of television you will be connecting the VCR into. Most
"American VCR’s" will not work in conjunction with a PAL or SECAM
television. Our "American VCR’s" will work in conjunction with a
Multi-System television.
Q I
have lots of "American tape" and movies I want to bring overseas, what will I
need to watch these tapes?
A You have
a few choices here. Most people have a collection of tapes which they want to be able to
watch while overseas (especially those Disney tapes for the children). We sell
Multi-System VCR’s which will allow you to view "American style" (NTSC)
tapes on any television. These Multi-System VCRs are also dual voltage (110-220 volt) and
can work in conjunction with an "American style" (NTSC) television, and it can
work overseas in conjunction with a PAL or a SECAM television. You can use these
Multi-System VCR’s right here in the United States in conjunction with your
"American style" television.
Q I am confused with all of this television and VCR
stuff, what do I really need?
A This is
probably most common question asked. The correct answer depends upon what you equipment
already have, to what county are you relocating, do you plan on moving again in the next
few years and will you be sending or receiving tapes back and forth to you relatives or
your company. You may only need a "Multi-System" VCR or you may need a new
television and VCR. The best solution to this problem is to call us and we would be happy
to listen to your needs and we will explain the various options you have. There are other
options which may save you hundreds of dollars, please feel free to call us and we would
be happy to answer any questions which you may have.
Q How can I find out what "Broadcast
System" is used where I am planning to go?
A Simple,
just click here for a list of the "Broadcast
Systems" throughout the world.
Q
How can I find out what electric current is in a particular country?
A Simple,
just click here for a list of "Electric
Current" throughout the world.
Q Do I have to pay import taxes or duty when I take these
appliances overseas?
A That
will depend upon many factors such as what county you will be going to, your nationality,
the value of the appliances and other factors. We suggest that you contact the office of
the Consular and ask them if there is any import duty/taxes or tariffs which must be paid
upon import. For a list of Consular Offices please
click here.
